NPS surveys for Intercom

Net Promoter Score surveys integrated with Intercom. Collect users’ responses and add them to Intercom as tags, events, or attributes.

  • Surveys different groups of users and customers on your website and via email.
  • Use answers collected to segment users in Intercom.
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intercom in-app nps survey

Research NPS on your website & in-app

Uncover in-the-moment insights with quick, unobtrusive surveys similar to Intercom chat for a seamless user experience.

  • Target surveys based on user behavior or sources of traffic.
  • Reach anonymous users or those who don’t answer your emails.
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Use NPS email surveys in your automated email communication

Paste Survicate surveys to your automated emails to get qualitative insights with automated actions.

  • Distribute surveys to precise groups of users.
  • Spot Detractors and convert them into Promoters.
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nps surveys sent in automated Intercom e-mail campaigns
intercom net promoter score analysis

Analyze your NPS
in real time

Calculate your Net Promoter Score and track your progress in time.

  • Get daily, weekly and monthly NPS reports to your inbox.
  • Quickly spot the most common problems your customers meet. Solve them and reduce churn.
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Collect data and build segments

Survicate enables you to collect survey responses as Intercom tags, events, or attributes. Use them to build more precise user segments and trigger personalized messages or even use answers in your communication.

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build segments in Intercom
benefits of surveying users

Benefits are endless

Survicate NPS surveys for Intercom allow you to:

  • Reduce churn.
  • Prioritize roadmap by discovering the most pressing issues.
  • Improve customer satisfaction.
  • Segment users by Net Promoter Score®.
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Everything you need to start collecting customer feedback.


Collect 50 responses a month

Get 500 extra for $49/mo

  • Website, email and NPS surveys
  • Clear and lucid reports
  • Essential survey customization
  • Conditional question branching
  • Integration with single software
  • Data removal (GDPR)
  • Three users
Ideal voice of customer solution for growing businesses.

  • Everything in Essential, plus:
  • Survey results export
  • Full design customization & branding
  • Advanced survey targeting
  • Integration with your software stack
  • Data access history
  • Ten users
For companies with high traffic websites and custom needs.


Collect unlimited responses

Get a quote for unlimited traffic

  • Everything in Professional, plus:
  • Survey data export API
  • Survey sampling
  • Two-factor authentication
  • Workspaces for domains and teams
  • Access rights management
  • Unlimited users