Surveys for Intercom

Advanced surveys integrated with Intercom. Collect users’ responses and add them to Intercom as tags, events, or attributes.

  • Survey different groups of users and customers.
  • Use the collected answers to segment users in Intercom.

surveys embedded in Intercom Messenger

Survey users via Intercom Messenger

Take advantage of the Survicate application for the Intercom Messenger and run quick, contextual surveys.

  • Make surveys an integral part of your communication with users or customers.
  • Send surveys during conversations or add them to the home screen.
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Embed surveys in your automated email campaigns

Paste Survicate surveys to your automated communication and get valuable insights from specified groups of users.

  • Segment customers based on their NPS® scores.
  • Find out why users churn, don’t activate, or how they assess trials.
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surveys sent in automated Intercom e-mail campaigns
website surveys for Intercom

Trigger website surveys integrated with Intercom

Uncover in-the-moment insights with unobtrusive surveys similar to the Intercom chat for a seamless user experience across your website and application.

  • Choose from over 10 types of questions.
  • Target surveys based on visitors’ behavior.
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Collect data and build segments

Survicate enables you to collect survey responses as Intercom tags, events, or attributes. Use them to build more precise user segments and trigger personalized messages or even use the answers in your communication.

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build segments in Intercom
benefits of surveying users

Benefits are endless

Survicate surveys for Intercom allow you to:

  • Identify cancellation reasons to reduce the churn rate.
  • Prioritize a product roadmap by asking what to build next.
  • Collect insights to personalize the onboarding process.
  • Improve activation by discovering Jobs-to-be-Done.
  • Research customer satisfaction with Net Promoter Score® surveys.

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Everything you need to start collecting customer feedback.


Collect 50 responses a month

Get 500 extra for $49/mo

  • Website, email and NPS surveys
  • Clear and lucid reports
  • Essential survey customization
  • Conditional question branching
  • Integration with single software
  • Data removal (GDPR)
  • Three users
Ideal voice of customer solution for growing businesses.

  • Everything in Essential, plus:
  • Survey results export
  • Full design customization & branding
  • Advanced survey targeting
  • Integration with your software stack
  • Data access history
  • Ten users
For companies with high traffic websites and custom needs.


Collect unlimited responses

Get a quote for unlimited traffic

  • Everything in Professional, plus:
  • Survey data export API
  • Survey sampling
  • Two-factor authentication
  • Workspaces for domains and teams
  • Access rights management
  • Unlimited users