NPS® surveys for HubSpot

Run Net Promoter Score surveys and send answers straight to HubSpot. Get started in less than 5 minutes.

  • Survey different groups of leads and customers on your website and via email.
  • Use answers collected to segment them in HubSpot and create personalized experiences.
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website nps survey for hubspot

Research NPS on your website & in-app

Uncover in-the-moment insights with quick, unobtrusive website NPS surveys that appear precisely when you want them to.

  • Target surveys based on user behavior or sources of traffic.
  • Reach anonymous users or those who don’t answer your emails.
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Use NPS email surveys in your automated HubSpot email communication

Use Survicate surveys in your email templates and to make measuring NPS an integral part of your email communication.

  • Distribute Net Promoter Score surveys to precise groups of leads or customers in your email campaigns.
  • Use skip logic to ask unlimited follow-up questions and get deeper insights.
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hubspot nps e-mail survey
hubspot nps analysis

Analyze your NPS
in real time

Calculate your Net Promoter Score and track progress in time.

  • Get daily, weekly and monthly NPS reports to your inbox.
  • Analyze answers to follow-up questions to discover the ‘Why’ behind scores.
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Collect data and build segments

Survicate enables you to collect survey responses and send them straight to profiles in HubSpot. Use them to build more precise segments and trigger personalized messages to boost customer engagement and satisfaction.

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build segments in HubSpot
benefits of running nps surveys with HubSpot

Benefits are endless

Survicate HubSpot NPS surveys allow you to:

  • Track both relationship and transactional NPS.
  • Discover the most common reasons for customer churn or low loyalty.
  • Improve customer satisfaction.
  • Segment users by Net Promoter Score to trigger personalized email campaigns.
  • Build closer relationships with Promoters and turn them into brand ambassadors.
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Everything you need to start collecting customer feedback.


Collect 50 responses a month

Get 500 extra for $49/mo

  • Website, email and NPS surveys
  • Clear and lucid reports
  • Essential survey customization
  • Conditional question branching
  • Integration with single software
  • Data removal (GDPR)
  • Three users
Ideal voice of customer solution for growing businesses.

  • Everything in Essential, plus:
  • Survey results export
  • Full design customization & branding
  • Advanced survey targeting
  • Integration with your software stack
  • Data access history
  • Ten users
For companies with high traffic websites and custom needs.


Collect unlimited responses

Get a quote for unlimited traffic

  • Everything in Professional, plus:
  • Survey data export API
  • Survey sampling
  • Two-factor authentication
  • Workspaces for domains and teams
  • Access rights management
  • Unlimited users